I called my Doctors surgery this morning to request my prescription for Diazepam. The medical receptionist informed me that apparently there had been a change in policy since Oct 1st whereby requests for medication can’t be taken over the phone. She said that I would have to come into the surgery every 3-4 weeks to ask for it directly. This would be really detrimental to my mental health. Actually the whole thing is causing me anxiety. The women at the surgery said this was something that had been implemented by The health board so I decided to call them.
When I called the Health board for my area the woman I talked to said she hadn’t heard of this happening anywhere and to call back and speak to the practice manager of my surgery to make sure and if it was happening to call someone from ‘Primary care services’ (Not exactly sure what they do) and talk to someone called Alistair Mackintosh. I called the practice manager and she said that ‘yes this was definitely something they were implementing’. I wasn’t happy and she said someone would get back to me.
So I called Alistair who was a nice posh man who talked a lot about person centred care. I believe my surgery has always been Dr centred. I have to write formally to the practice manager to tell her why this new policy would be detrimental to my mental health. GAH!
Then.. My Doctor (Dr Slaven) called me and said ‘oh the reason we thought this would be good was because some woman walked in saying we had to prescribe her drugs that the hospital said she had to be on and we prescribed too much’… My Jaw literally hung open.. ‘Secondly, an old man with hearing problems called up and it took the receptionists 20 minutes to list all the medication he was on, which is a waste of time’ !?
So..these are the reasons for the changes..
Worst of all …and something I am freaked out more by was that my doctor proceeded to say ‘Oh! I was going to call you this week because I’m taking you off your medication because well, it’s now been proven not to be effective long term and well Doctors are not being given legal help any more when people sue them if they erm have problems’
I told him I read about this over two years ago.
My doctor has always told me that the level of medication I am on is not addictive (So he lied..or just didn’t have the knowledge). I told him it wasn’t working as well and he said ‘It should be’ (I honestly don’t think he has a clue). Anyway, I have been on the same level of medication for about 5 years (and have been on it before)
Honestly, I know I am not psychologically addicted to the drug because I go days and forget to take it. After about day 4 I feel worse physically and more anxious and I know it’s the side effects of the drugs I am on.
My doctor knows I don’t take 3 per day.. that just doesn’t work for me. I don’t take them and when I need to do something stressful (depending on how I am feeling this could be going to the dentist or even just leaving the house I will take a larger dose). I have told my doctor this and he is fine with it.
Basically this is not about me, it is not person centred it is about my Doctor being afraid that I will sue him. The other stuff about having the prescription.. I have no idea.
Sorry, this is a bit of a rant.. but I had to get it off my chest. I am so angry at the way I have been treated over the years By The Calderglen medical practice (The hunter health centre). I feel like I have fallen through the net. 10 years ago I called the Dr whose Practice it is, Dr Mctaggart and I told her I was agoraphobic but she refused to see me unless I came into the surgery. Which is a totally bitter catch 22 situation, which made me suffer a lot for about 3-4 years until I managed to actually see a Doctor.
Basically it has been a nightmare and now I am facing another one. I have no idea how I am going to feel coming off these drugs atm as I have so much happening and I realise now after looking up online groups that my Doctor was talking crap when he said taking meds at the level I do doesn’t cause addiction!!
Not sure where to start.. so I thought I would get some of my thoughts straight here first and look for some support. It’s weird that I have felt more supported here in Two months (ish) than I have in Yeeeeeeeears at my Doctors surgery.
Doctors are meant to make you feel better but mine makes me feel worse!!